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Website Design and Development

Digital Marketing and SEO

Ecommerce Development

CRM and Business Automation

Mobile App Development

Case Studies

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Sobha Constructions

  • UI/UX Design, Digital Development

Microlights

  • UI/UX Design

Innovo Group

  • UI/UX Design

Creative Sciences

  • UI/UX Design

Bafco

  • UI/UX Design, Development

American School

  • UI/UX Design, Digital Development

Our Process

Digital Solutions Built Around Your Business

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Individual Article

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Why Are Customers Abandoning Your Website Enquiry Forms?

  • Website Design, Website Design & Development

Mobile App Development in the UK: From Idea to Scalable Digital Product

  • Uncategorized

CRM & Business Automation: From Spreadsheets to Complete Sales Visibility

  • CRM & Business Automation

Ecommerce Development in the UK: Building Scalable, Conversion-Driven Online Stores

  • Ecommerce Development

SEO + GEO: Why Search Visibility Now Requires AI-Ready Optimisation

  • Digital Marketing & SEO

AI-First Website Design: Why Traditional Websites Are No Longer Enough in 2026

  • Website Design & Development

0330 311 2059

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Connect Your Ecommerce Store With the Rest of Your Business

Your ecommerce website should not operate in isolation.

Diligence Digital develops ecommerce integrations that connect your online store with the systems behind your business, helping improve data flow, reduce manual administration and create a more efficient customer journey.

From CRM and accounting to inventory, fulfilment, payments and marketing automation, we help bring your ecommerce operation together.

Discuss Your Integration Requirements
Book a Call

Ecommerce Integrations

Make Your Systems Work Together

As ecommerce businesses grow, they often rely on multiple platforms to manage customers, stock, orders, payments, fulfilment and marketing.

Without integration, teams can spend significant time moving information manually between systems.

We develop integrations that help automate these processes and keep important business data connected.

This can improve:

  • Order Management
  • Customer Data
  • Stock Accuracy
  • Fulfilment
  • Reporting
  • Marketing
  • Customer Service
  • Operational Efficiency
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Our Ecommerce Integration Services

Connect the Platforms That
Support Your Store

We work with established ecommerce platforms, third-party applications and custom APIs to create more connected digital environments.

CRM Integration

Connect Ecommerce With Customer Data

Linking your ecommerce platform with CRM can give sales, marketing and customer service teams a clearer view of customer activity.

Integration Can Include:

  • Customer Records
  • Order History
  • Lead Capture
  • Customer Segmentation
  • Sales Activity
  • Marketing Lists
  • Customer Service Data
  • Automated Follow-Up

Our team has particular expertise in HubSpot while also supporting other CRM environments.

CRM Integration

ERP & Accounting Integration

Improve Operational Visibility

Connecting ecommerce with ERP and accounting systems can reduce duplicated data entry and improve the accuracy of financial and operational information.

Integration Can Include:

  • Orders
  • Invoices
  • Customer Records
  • Product Data
  • Tax Information
  • Payments
  • Credit Information
  • Financial Reporting
ERP & Accounting Integration

Inventory & Stock Integration

Keep Product Information Accurate

Stock accuracy is critical for ecommerce.

We can connect your store with inventory and warehouse systems so product availability is updated more efficiently.

Integration Can Include:

  • Stock Levels
  • Product Availability
  • SKU Data
  • Warehouse Information
  • Back Orders
  • Product Updates
  • Multi-Location Inventory
  • Stock Notifications
Inventory Integration

Fulfilment & Shipping Integration

Streamline the Journey From Order to Delivery

Order fulfilment can involve multiple systems and service providers.

We can integrate ecommerce platforms with warehouse, courier and delivery systems to create a more connected fulfilment process.

Integration Can Include:

  • Order Transfer
  • Shipping Labels
  • Courier Selection
  • Tracking Information
  • Dispatch Updates
  • Delivery Notifications
  • Fulfilment Status
  • Returns Workflows
Fulfilment Integration

Payment Integration

Make Transactions Simple and Secure

Customers expect convenient and reliable payment options.

We can configure and integrate suitable payment solutions around your ecommerce platform and target market.

Payment Options Can Include:

  • Debit & Credit Cards
  • Stripe
  • PayPal
  • Apple Pay
  • Google Pay
  • Klarna
  • Clearpay
  • Subscription Payments
  • Recurring Billing
  • Other Supported Gateways
Payment Integration

Marketing & Automation Integration

Turn Ecommerce Data Into Better Marketing

Connecting customer and purchase data with marketing platforms can help create more relevant and timely communication.

Automation Can Include:

  • Abandoned Basket Emails
  • Post-Purchase Follow-U
  • Customer Segmentation
  • Product Recommendations
  • Review Requests
  • Re-engagement Campaigns
  • Loyalty Communications
  • Subscription Reminders
  • CRM Updates
  • Marketing Attribution
Marketing Automation

Platforms We Integrate

Flexible Across Your
Ecommerce Stack

We work with a range of ecommerce and business platforms depending on the requirements of the project.

Shopify

Connect Shopify with CRM, fulfilment, inventory, accounting, marketing and payment platforms.

WooCommerce

Integrate WooCommerce with business systems, custom applications and third-party services.

HubSpot

Connect ecommerce customer data with sales, marketing and customer service workflows.

Accounting & ERP

Create data flows between ecommerce platforms and financial or operational systems.

Marketing Platforms

Connect purchase behaviour with email marketing, advertising and automation tools.

Custom APIs

Develop bespoke integrations where standard connectors do not meet the business requirement.

Ecommerce Integration for Different Business Models

Built Around How Your
Business Operates

Retail Ecommerce

Connect sales, stock, fulfilment and customer communication across online operations.

B2B Ecommerce

Integrate trade pricing, customer accounts, ERP and CRM systems.

Subscription Businesses

Connect recurring payments, customer data and lifecycle communications.

Multi-Channel Retail

Synchronise online activity with wider retail and operational systems.

Growing Ecommerce Brands

Reduce manual processes as order volume and customer data increase.

Specialist Ecommerce

Develop custom integration workflows around more complex business requirements.

Integration & Automation

Reduce Manual Work Across Your
Ecommerce Operation

Integration creates the foundation for automation.

Once systems are connected, processes can happen automatically when defined events occur.

For example, when an order is placed:

  • The stock level can update
  • The order can move into fulfilment
  • The CRM can update
  • The customer can receive confirmation
  • Accounting data can be recorded
  • Marketing workflows can begin

This creates a more connected operation and reduces reliance on repetitive manual tasks.

Explore Business Automation

Our Process

From Integration Requirements
to Connected Systems

01

Discover

We review your ecommerce platform, business systems and current processes.

02

Define

We map the data that needs to move between platforms and how each system should respond.

03

Design

We define the integration structure, workflows and technical requirements.

04

Develop

We configure or build the required connections.

05

Test & Launch

We test data transfer, triggers, workflows and error handling before deployment.

06

Optimise

We refine integrations as systems, order volumes and operational requirements evolve.

Why Diligence Digital?

Integration Expertise With a Wider Ecommerce Perspective

Ecommerce integrations work best when the developers understand both the technology and the commercial operation behind it.

Diligence Digital combines ecommerce development with CRM, automation and systems integration expertise.

We can support your business with:

  • Ecommerce Integrations
  • Shopify Integration
  • WooCommerce Integration
  • CRM Integration
  • HubSpot
  • ERP Integration
  • Accounting Integration
  • Inventory Integration
  • Payment Integration
  • Marketing Automation
  • Custom APIs
  • Ongoing Support

Our focus is not simply on connecting software. It is on making your ecommerce operation more efficient and easier to scale.

Client Testimonials

Hear From Our Clients

Search is changing, but the fundamentals of effective digital strategy remain the same: understand the audience, create useful information, build authority and measure what matters.

Our clients trust Diligence Digital to combine digital strategy, technical expertise and ongoing optimisation around their wider commercial objectives.

4.9 on Google Reviews

“Global Surf proved to be talented group that delivered their project in excellent manner. They are responsive, and we trusted them day by day with more tasks and they continue to prove their
capabilities.”

Karim El Shennawy
Business Director - ASGC

“Caring team, looks out for what you want and makes sure to give you the outcome you want, quick, you’ll find them next to you in critical moments.”

Alissar Nasrallah
Regional Marcomms Manager - Gulf Cryo

“Working with Global Surf was an exceptional experience. Their customer support was outstanding, making the entire process smooth and efficient. I highly recommend Global Surf for their expertise, dedication.”

Karim El Shennawy
Group Marketing Manager - ECC LLC

FAQs

Frequently Asked Questions

An ecommerce integration connects your online store with another business system so information can move between them automatically.

Common integrations include CRM, ERP, accounting, inventory, fulfilment, payment, marketing and customer service platforms.

Yes.

Shopify can connect with many CRM platforms through existing applications, APIs or custom integrations.

Yes.

WooCommerce can integrate with many accounting systems where suitable plugins or APIs are available.

Yes.

Where suitable systems and APIs are available, stock information can be synchronised between ecommerce and inventory platforms.

Yes.

Our team has specialist HubSpot expertise and can connect ecommerce data with relevant sales, marketing and customer service workflows.

Yes.

Where standard connectors are not available or do not meet the requirement, we can assess and develop bespoke API integrations.

Yes.

That is one of the main benefits. Integration can reduce duplicated data entry and automate repetitive processes across orders, customers, stock and marketing.

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Need Your Ecommerce Systems to Work Together?

Build a More Connected Ecommerce Operation

Whether you need to connect Shopify, WooCommerce, CRM, accounting, inventory or fulfilment systems, Diligence Digital can help.

We combine ecommerce development, integration and automation expertise to create systems that support smoother operations and long-term growth.

Discuss Your Integration Requirements

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